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Costs of Workplace Incivility
Christine Pearson A single incident of incivility in the workplace can result in significant operational costs, reported Christine Pearson of Thunderbird School of Global Management and Christine...
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Working toward Goals with “Implementation Intentions”
People are motivated by goals that enable: Relatedness to others, Competence in skillful performance, Autonomy in directing effort, according to Columbia’s Heidi Grant Halvorson. Heidi Grant Halvorson...
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Self-Compassion, not Self-Esteem, Enhances Performance
Juliana Breines Self-compassion is treating one’s own mistakes with the same support and compassion offered to others, and it is more important than self-esteem to develop skills and performance, found...
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Training or Mentorship to Build Leadership Skills?
Peter Harms Leadership development services are estimated to exceed USD $134 billion annual expenditure in the US, leading many to question the Return on Investment (ROI). Paul Lester A six-month study...
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Women’s Likeability–Competence Dilemma: Overcoming the Backlash Effect
Madeline Heilman Aaron Wallen Women face workplace challenges when they “succeed” in traditionally-male roles, found New York University’s Madeline Heilman, Aaron Wallen, Daniella Fuchs and Melinda...
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Writing Power Primer Increases Efficacy in High-Stakes Performance
Adam Galinsky “Power is the central regulator of human interaction…it creates patterns of deference, reduces conflict, creates division of labor — all things that make our species successful,” wrote...
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Apologies Repair Relationships
Jennifer Robbennolt Apologies can resolve legal disputes ranging from personal injury cases to wrongful firings, according to University of Illinois’s Jennifer Robbennolt. She found that admissions of...
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Ask for What You Want: You Have More Influence Than You Think
Most people underestimate the likelihood that requests for help will be granted, particularly after previous refusals, according to Stanford’s Daniel Newark and Francis Flynn with Vanessa Lake Bohns of...
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Evidence that Coaching Increases Goal Achievement, Performance
Anthony Grant Coaching is a collaborative process to facilitate coachees’ self-directed learning, personal growth, and goal attainment, according to University of Sydney’s Anthony Grant. He integrated...
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“Emotional Contagion” in the Workplace By Observing Others, Social Media
Emotions can be “contagious” between individuals, and can affect work group dynamics. Douglas Pugh Emotional contagion is characterized by replicating emotions displayed by others.Contagion differs...
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